Frequently Asked Questions
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. So try to enter a general description. When you use more keywords, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
Are there shipping costs?
No, there are no shipping costs. At the moment we are able to ship all our products without additional shipping costs. Maybe this has to change in the future, but for those items a clear notice will be displayed so that there are no surprises when checking out.
Also shipping costs might be charged when an explicit request is made by the customer for expedited shipping.
How are shipping costs calculated ?
There are only shipping costs in the exceptional cases stated above. In those cases shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- Your item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The received item that was assured to be genuine was fake.
How to contact us?
What is Carbon Fiber?
Carbon fiber is a super strong material that’s also extremely lightweight. Engineers and designers love it because it’s five times as strong as steel, two times as stiff, yet weighs about two-thirds less. Carbon fiber is basically very thin strands of carbon, even thinner than human hair. The strands can be twisted together, like yarn. The yarns can be woven together, like cloth. To make carbon fiber take on a permanent shape, it can be laid over a mold, then coated with a stiff resin or plastic (kind of like how you would make something out of papier-mâché by putting newspaper strips over a mold, then adding paste to force it to hold the shape).
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